Server@Work Blog

The FBI.ORG Wants to Give Us Money!

Move over Burt Macklin, the hardest working person at FBI.ORG (sans changed link to fbi.gov) is now special agent Gerald Roberts.

Surprisingly, it wasn't Burt Tyrannosaurus Macklin that retrieved our $2.5 million in fraud money . . . it was Gerald Roberts.

The evidence was found as we were sifting through our Spam Filters today and came across this gem.

Topics: Phishing Email Security Fraud Cybersecurity

Does Your IT Company Hide Behind a Wall of Service Contracts?

Service contracts are good. Well . . . sometimes. They are supposed to protect both the buyer and the seller. The buyer gets a list of the services they are getting and how they will be provided. The seller gets to set pricing and spell out what they are supposed to deliver.  In the IT world, we use managed service contracts to document the IT services we will deliver, how we will deliver them, what the cost will be, and for how long.  Unfortunately, some IT managed service providers use the how long as a trap.

Topics: Managed IT Business Support Business 2 Business Technology Management

Your Computer Virus May Be Lying to You

The World Wide Web is still the Wild Wild West for many people. Constantly changing technology is great for business productivity but it can be confusing to many users and discerning what is legitimate information on the web and what is fake news designed to trick people can be difficult.

Topics: Hacking Security Virus Antivirus

Are You Worried About the Security of your . . . Stuff?

Businesses need to worry about their data. Between security breaches and ransomware, the layers of protection a business needs to keep its data safe is growing in complexity. With planning and security awareness, virus infections can be mitigated but the effort and time it takes is costly to businesses.

Topics: Managed IT Business Continuity Backup Antivirus Ransomware Technology Management

Sharing Videos in a Skype for Business Presentation

Microsoft Skype is one of the most popular business applications for conducting online meetings, webinars, and training. It is simple to host a meeting and simple for attendees to click and join.

Recently, we were asked by a company trainer about sharing short training videos and online video clips during Skype online training sessions.  Naturally the trainer had concerns about video becoming choppy or laggy for the remote attendees.

Topics: Microsoft Skype Video Conferencing Online Meetings

Infographic: Five Disadvantages of "Free" Anti-Virus


Businesses looking to cut costs shouldn't look to computer and network security to save a buck.  "Free" antivirus can not only compromise your data but can also impact your ability to use your computer and perform your job.

Take a look at this Infographic for

View Free Antivirus Infographic

Topics: Internet Security Antivirus

Business Continuity Success Series Part 5: Keep Your Support Desk

When your organization is experiencing downtime during a disaster or business continuity situation, there is no more critical time to have fast access to your Support Desk.  But when your support team is in the same geographical area as your business, they are likely experiencing the same disaster and issues you are.

To mitigate the chance of being unable to get support for your business during a disaster you should consider engaging with a second IT company outside your geographical area or using a company based outside your geographical area that is still able to provide remote support and on-site support to your business.

Topics: XenApp Disaster Recovery Citrix MDM Business Continuity Virtual Desktop

Server@Work Launches Our Business 2 Business Online Store

Server@Work is excited to announce the launching of our new online Business-2-Business Store at https://store.serveratwork.com.  The Server@Work B2B Store, also accessible from the Server@Work website, provides our clients and partners with a complete catalog of computer, hardware, software, and technology products at their fingertips -- all at discounted prices which we negotiated with our distributors.

Topics: Microsoft Lake Charles Business Support Business 2 Business Hewlett Packard ZyXEL Computer Service Computer Support Technology Acer Asus Online Store

Business Continuity Success Series Part 4: Bring Your Own Device

Bring Your Own Device, or "BYOD", refers to companies allowing their employees to use their personal computing devices, smartphones, and tablets for work purposes.  The BYOD boom started around 2009 as Microsoft and other software companies began providing better and lesser expensive solutions that allowed companies to better control the flow and access to company data and applications -- even on third-party devices like employee laptops and tablets.

By 2015, 74% of businesses allowed or planned to allow its employees to use personal devices to access company information, according to a survey by Tech Pro Research.  The benefit to employers is that employees using personal devices cuts hardware and support costs to the company; while employees see a benefit with more options to get work done and from devices more comfortable to them.

In a Business Continuity scenario, BYOD is integral to companies in disaster recovery as it allows employees to remotely connect to business resources published from your Citrix XenApp desktops.

Topics: XenApp Disaster Recovery Citrix MDM Business Continuity Virtual Desktop

Business Continuity Success Series Part 3: Remote Access Solutions

Your important data and line of business applications are backed up in the cloud and can be restored anywhere.  Months in advance you identified a cloud services provider that delivers the platform you are looking for and you have your servers spun up, seeded with your backup data, and ready to go.  Now what?

In your Business Continuity plan, the remote access solution is what brings it all together.  It answers the lingering question of how do your employees gain access to your virtual office and work from their homes, hotels, and THE ROAD.  Furthermore, your remote access solution investment can also be leveraged for everyday use to make your business more flexible and productive.  The right remote access solution is the answer to all these concerns.  According to a recent survey of small and medium sized businesses by Microsoft, 70% of small to medium sized businesses who invested in remote work solutions saved money in their business thanks to the cloud.

Topics: XenApp Disaster Recovery Citrix Business Continuity Virtual Desktop